β Owner Home
How Maple Street Bakery β DEMO hears from its programs.
Briefing on
Time
TimezoneAmerica/New_YorkAmerica/ChicagoAmerica/DenverAmerica/Los_Angeles
Channelemailfilesimulated
Recipients (comma separated)
π Draft it from my website instead I'll read your site and propose the sections below β you approve before anything is filled.
Every answer, draft, and conversation your programs produce is grounded in this. Written in your words, updated the moment you save β no retraining, no waiting. Your data here never trains anyone else's office.
The business in two sentencesA family bakery on Maple Street in Brunswick, Ohio. Everything is baked in-house before dawn; the sourdough starter is older than the owner.
Services and products offeredFresh breads and pastries daily, custom cakes by order, coffee, day-old basket after 1pm
Service area / who they serveBrunswick and Medina County
Hours and busy patternsTue-Sun 7am-3pm, closed Mondays. Saturdays are the rush β the line is out the door by 8.
Prices, and how prices may be discussedSourdough loaf $7.50. Croissants $4.25. Custom cakes from $45 (48 hours notice). Coffee $2.75, free refill with any pastry.
Voice and tone (how they sound)Warm, neighborly, a little playful. Never stiff.
Current offers and seasonal notesDay-old basket half price after 1pm. Free cookie Friday for kids under 10.
Never promise these thingsNever promise a custom cake in under 48 hours, and never guess on allergies.
Hand to the owner when...Allergy questions and wedding cakes go straight to Rosa.
Example replies in their voice (approved past messages they liked)βMorning, neighbor β the rye just came out of the oven.β
βAutoβ never means unsupervised with customers: complaints, refunds, legal talk and prices outside your Playbook always come to you, at every setting, and every automatic action is logged where you can read it.
π Lead Rescue conversationsDraft onlyAsk me firstAuto (safe things only)
π Numbers proposalsDraft onlyAsk me firstAuto (safe things only)
ποΈ Content StudioDraft onlyAsk me firstAuto (safe things only)