✅ Approvals

Draft reply (in your voice): Glen, you're right — Saturday got away from us and 25 minutes is too long for a loaf of bread. We're trying a second register on Saturdays starting this week. Thanks for saying it straight; next coffee's on us. — Rosa, Maple Street Bakery

From the Front Desk chat: a wedding cake for 120 guests, June date. Priced from your Playbook rules (custom cakes from $45, 48-hour minimum — this is months out): Three-tier vanilla + raspberry, simple piping: $385.00 Delivery & setup (Brunswick): $40.00 Total: $425.00 Wedding cakes escalate to Rosa per your Playbook — approve to send, or edit first.

From Dana W. <[email protected]>: Gluten-free on Saturdays? Draft reply: Hi Dana, Thanks for reaching out! That's a great question about gluten-free options. Since allergies are important to get right, I'm going to have Rosa (our owner) follow up with you directly. She can give you all the details and make sure your daughter stays safe. Warm regards, Maple Street Bakery Approving marks this handled — send the reply from your own mailbox (one-click sending arrives when a sending channel is connected).

From Marcus T. <[email protected]>: URGENT: wrong cake for tomorrow Draft reply: Hi Marcus, Oh no! I'm so sorry for the mix-up. This needs Rosa's attention right away—she handles all custom orders and can sort this out properly. Give us a call at the bakery today during business hours (we're open Tue-Sun, 7am-3pm), and we'll make it right for your daughter's party. Thanks for catching this! Approving marks this handled — send the reply from your own mailbox (one-click sending arrives when a sending channel is connected).

From Darlene K. <[email protected]>: Office lunch order? Draft reply: Hi Darlene, Great question! We'd love to fuel your team. For 12 people, a mixed pastry box with coffee runs around $50–60 depending on selections. Stop by the shop to chat through specifics, or give us a call—we're open Tue-Sun, 7am-3pm. Warm regards, Maple Street Bakery Approving marks this handled — send the reply from your own mailbox (one-click sending arrives when a sending channel is connected).

Stock forecast: Butter Croissant — sells ~31 on Sundays, ~18 on other days. 14 on hand runs out around Thu, Nov 12. Order by Mon, Nov 9 to land in time.

Stock forecast: Sourdough Loaf — sells ~25 on Saturdays, ~14 on other days. 9 on hand runs out around Thu, Nov 12. Order by Mon, Nov 9 to land in time.

Stock forecast: Cinnamon Roll — sells ~19 on Saturdays, ~11 on other days. 8 on hand runs out around Thu, Nov 12. Order by Mon, Nov 9 to land in time.

Stock forecast: Coffee — sells ~37 on Saturdays, ~22 on other days. 40 on hand runs out around Fri, Nov 13. Order by Tue, Nov 10 to land in time.

Stock forecast: Blueberry Muffin — sells ~21 on Sundays, ~12 on other days. 15 on hand runs out around Fri, Nov 13. Order by Tue, Nov 10 to land in time.

Your Fridays average $516 against a $623 typical day (17% quieter). Suggested promo post: Fridays are about to get better at Maple Street Bakery — DEMO. Day-old basket half price after 1pm — this Friday only. Come see us! Approving opens a follow-up to run it — the offer itself is yours to set from your Playbook offers.

2026-11-11 [Instagram] Hey neighbors! Wednesday's the perfect day to swing by for fresh sourdough ($7.50), buttery croissants, or grab a custom cake order for someone special — just give us 48 hours' notice. Coffee's $2.75 with a free refill on any pastry. Open 7am–3pm!
2026-11-12 [Facebook] Just pulled 47 loaves of sourdough out of the oven at 5 AM—our starter was already awake, of course. That's what happens when your sourdough is older than the owner. Come by before the Saturday rush and grab one fresh.
2026-11-13 [Google Business] Friday's the day to stop by and see what we've got fresh from our ovens—crusty sourdough, buttery croissants, custom cakes for your big moments, and coffee that pairs with everything. Whether it's a wedding, birthday, or just because, we've got you covered.
… and 11 more posts in this month's calendar.

Hi Wedding cake quote — the Hendersons, just checking in on your party quote with us. Happy to hold your date while you decide, just let us know.

Hi Night-owl website question, thanks for getting in touch. You asked about Asked at 11:40pm whether Saturday pre-orders can be picked up after 1pm. We would love to help, when suits for a quick call?