Mind the Office

Good morning πŸ‘‹

Here is Maple Street Bakery β€” DEMO at a glance β€” today, 2026-11-11.

15
Needs you
approvals waiting for a tap
5
New leads
3 marked Good this week
3
Money to chase
0 gone quiet β€” needs a look
0
Coming up
Next: Nothing due soon
76
What got done
76 things done this week

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Needs your tap

Reply to Glen H.'s 3-star review? Needs you Program
Draft reply (in your voice): Glen, you're right β€” Saturday got away from us and 25 minutes is too long for a loaf of bread. We're trying a second register on Saturdays starting this week. Thanks for saying it straight; next coffee's on us. β€” Rosa, Maple Street Bakery
File supplier invoice: Heartland Milling 2026-11-10 total 186.25 Needs you Paperwork Vault
FromHeartland Milling
Date2026-11-10
Total$186.25
Bread flour 50lb5 Γ— $155.00
Rye flour 25lb2 Γ— $31.25
Quote: wedding cake for 120 (from your price book) Needs you Program
From the Front Desk chat: a wedding cake for 120 guests, June date. Priced from your Playbook rules (custom cakes from $45, 48-hour minimum β€” this is months out): Three-tier vanilla + raspberry, simple piping: $385.00 Delivery & setup (Brunswick): $40.00 Total: $425.00 Wedding cakes escalate to Rosa per your Playbook β€” approve to send, or edit first.
Reply drafted: Gluten-free on Saturdays? Needs you Program
From Dana W. <[email protected]>: Gluten-free on Saturdays? Draft reply: Hi Dana, Thanks for reaching out! That's a great question about gluten-free options. Since allergies are important to get right, I'm going to have Rosa (our owner) follow up with you directly. She can give you all the details and make sure your daughter stays safe. Warm regards, Maple Street Bakery Approving marks this handled β€” send the reply from your own mailbox (one-click sending arrives when a sending channel is connected).
Reply drafted: URGENT: wrong cake for tomorrow Needs you Program
From Marcus T. <[email protected]>: URGENT: wrong cake for tomorrow Draft reply: Hi Marcus, Oh no! I'm so sorry for the mix-up. This needs Rosa's attention right awayβ€”she handles all custom orders and can sort this out properly. Give us a call at the bakery today during business hours (we're open Tue-Sun, 7am-3pm), and we'll make it right for your daughter's party. Thanks for catching this! Approving marks this handled β€” send the reply from your own mailbox (one-click sending arrives when a sending channel is connected).

See all 15 approvals β†’

Morning briefing β€” Wednesday 11 November

Hi there, Just a heads up β€” we've got a demo coming up for Maple Street Bakery this Wednesday morning. There are 15 things on your to-do list, and the first one is about replying to Glen H.'s 3-star review. Also, 3 new leads came in this week that look promising. I'd suggest starting with Tom R. β€” the service and area match what they're looking for, and their message sounds pretty urgent, so it'd be good to reach out today. On the inventory side, here's what I'm seeing: **Butter Croissant:** We're moving about 31 on Sundays and around 18 on other days. We've got 14 on hand right now, and that should run out around Thursday, Nov 12. To make sure we don't run short, go ahead and order by Monday, Nov 9. **Sourdough Loaf:** We sell roughly 25 on Saturdays and about 14 on other days. We have 9 on hand, and those should be gone around Thursday, Nov 12. Again, ordering by Monday, Nov 9 will get us what we need in time. Let me know if you have any questions!

Customers

Good: 3 Follow-up: 1 Not good: 1

⭐ Act today: Tom R. β€” Service and area match, and the message signals urgency -- act today.

Coming up

Nothing due in the next 30 days. πŸŽ‰

Keep an eye on

⚠️ Stock forecast: Coffee β€” sells ~37 on Saturdays, ~22 on other days. 40 on hand runs out around Fri, Nov 13. Order by Tue, Nov 10 to land in time.
⚠️ Stock forecast: Blueberry Muffin β€” sells ~21 on Sundays, ~12 on other days. 15 on hand runs out around Fri, Nov 13. Order by Tue, Nov 10 to land in time.
⚠️ Stock forecast: Cinnamon Roll β€” sells ~19 on Saturdays, ~11 on other days. 8 on hand runs out around Thu, Nov 12. Order by Mon, Nov 9 to land in time.

What got done

Yellow draft (followups): Follow-up touch 1 (party_quote): Wedding cake quote β€” the Hendersons
2026-11-11 05:50
Yellow draft (followups): Follow-up touch 1 (enquiry): Night-owl website question
2026-11-11 05:50
Generated a 14-day content calendar (14 drafts) for one approval sitting.
2026-11-11 05:50
Yellow draft (content_calendar): Content calendar: 14 posts from 2026-11-11
2026-11-11 05:50
Stock check: sourdough is selling faster than the shelf β€” about a day and a half left.
2026-11-11 05:49
Drafted next week's posts and queued them for approval.
2026-11-11 05:49
You approved Buckeye Dairy Co's invoice ($214.60) β€” filed to the books.
2026-11-11 05:49
Glen H. left a 3-star review β€” a reply is drafted and waiting.
2026-11-11 05:49
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