📥 Comms Desk

Your inbox, sorted — with a drafted reply beside the ones that need one.

Office lunch order? customer new

From Darlene K. <[email protected]> — It reads like a customer asking.

Draft reply: Hi Darlene, Great question! We'd love to fuel your team. For 12 people, a mixed pastry box with coffee runs around $50–60 depending on selections. Stop by the shop to chat through specifics, or give us a call—we're open Tue-Sun, 7am-3pm. Warm regards, Maple Street Bakery

10,000 new customers this month!!! noise new

From Growth Blast <[email protected]> — Bulk or automated mail.

URGENT: wrong cake for tomorrow urgent new

From Marcus T. <[email protected]> — It uses urgent or complaint language.

Draft reply: Hi Marcus, Oh no! I'm so sorry for the mix-up. This needs Rosa's attention right away—she handles all custom orders and can sort this out properly. Give us a call at the bakery today during business hours (we're open Tue-Sun, 7am-3pm), and we'll make it right for your daughter's party. Thanks for catching this!

Buckeye Dairy Co — November price list supplier new

From Buckeye Dairy Co <[email protected]> — It's from a supplier in your records.

Gluten-free on Saturdays? customer new

From Dana W. <[email protected]> — It reads like a customer asking.

Draft reply: Hi Dana, Thanks for reaching out! That's a great question about gluten-free options. Since allergies are important to get right, I'm going to have Rosa (our owner) follow up with you directly. She can give you all the details and make sure your daughter stays safe. Warm regards, Maple Street Bakery